Anxious Patients

At Cotton Tree Dental, we understand that a visit to the dentist can be a stressful and challenging experience.

To try and overcome this, we like to explain our treatments and the processes involved to ensure there are no unexpected surprises. Building relationships with our patients is also of very high importance to us as we aim to provide you with a positive experience. Gaining trust from dental practitioners can also contribute to overcoming fears.

Some patients also feel discomfort during check-up and clean procedures due to the vibration and cold water. Therefore, we can offer local anaesthetic to ensure the patient has a painless and more comfortable experience.

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Frequently Asked Questions

How often should I see the dentist?

We recommend 6 monthly visits to help maintain your teeth and prevent tooth decay and gum disease. Regular preventative and maintenance examinations allows us to diagnose any dental conditions that may arise, and when picked up early enough means that treatment is much simpler and less costly.

How can I improve my oral hygiene?

To ensure your teeth and gums are as healthy as possible, we recommend regular check ups, along with flossing and brushing twice daily. Limiting the use of mouthrinses, sugary foods, and tobacco products will contribute to maintenance of good oral hygiene.

What is included in a check up and clean?

The purpose of these appointments is to prevent any dental conditions and maintain the health of your teeth. We assess your medical history and discuss any problems or concerns that you may have with your dental health. Next we assess your teeth, gums and all areas of the mouth to ensure they are healthy. A thorough scale and clean will be done, followed by fluoride treatment. X-rays may also be taken at your initial visit with us, which are then updated every two years after that.

If I have a tooth ache or broken a tooth outside of your business hours, what should I do?

If you are having problems or concerns with your teeth, please call the practice and leave a message with your name and contact details, and our friendly staff will return your call the following business day. We can provide our patients with same day appointments for all tooth related emergencies. In the meantime, it is important to try and avoid the area as much as possible, including eating or drinking any hot or cold items as they may make your symptoms worse.

I have private health insurance, how do I claim my treatment?

Here at Cotton Tree Dental, we support a variety of health funds, and are also preferred providers for BUPA and HCF. For your convenience, we have HICAPS terminals to make instant claims. We simply swipe your health fund card, authorise the claim and the gap can then be paid either by cash, card, or cheque.